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Privacy Policy

Introduction

EuroQol is committed to maintaining your privacy and protecting your personal data in compliance with applicable laws and regulations. This privacy statement explains how we collect, use, and safeguard the personal information of visitors and users of our e-learning platform hosted on Open edX. Should we ask you to provide certain information by which you can be identified, you can be assured that it will only be used in accordance with the rules of the EU General Data Protection Regulation (GDPR).

Information We Collect

We process personal data based on the following legal basis:

For our contractual performance

When you sign up to participate in the Open edX Provider Marketplace or to enroll in a course offered on the Site, we use your Personal Information to create and manage your participation, account, and course enrolment.

For our legitimate business interests

EuroQol will only collect and process personal data on the basis of the legitimate interest of EuroQol when necessary. We may use your information to:

  • Contact you in connection with e-learning updates, and news and marketing about updates, events, and offerings that we think you’ll like.
  • Provide customer service in response to your questions.
  • Perform analytics that track Site usage against goals and mission.

Your consent

EuroQol will ask your permission to process your personal data for a specified purpose. At any moment you can withdraw this consent by contacting EuroQol at: privacy@euroqol.org.

How we share your information

We do not share personal data with external parties unless necessary for execution of our services. Hired processors will secure received personal data in accordance with this Privacy Policy. EuroQol ensures that the collected personal data is used in accordance with a legal basis (explained under point 2) for processing personal data.

  • With service providers: We may share information, including Personal Information, with third parties to help us carry out the uses described above. For example, we may use third party support to help us create and offer training services and courses about the Open edX platform.
  • With other visitors to the Site: To create an interactive community environment, we may provide opportunities for you to submit content and information to share with other visitors to the site. This includes providing opportunities for you to join public community discussions by participating in forums and chat rooms and creating a public profile.
  • In the event of a major transaction or reorganization: We may share information in connection with evaluating and/or engaging in a major transaction such as a transfer to another e-learning environment or change in ownership of the current one, and in such case(s), may share information also with affiliates and successors for their use consistent with this Privacy Policy.
  • With your consent: We may seek your consent for additional disclosures of information, including Personal Information, and will share it only as described to you.
  • In an aggregated or de-identified format: We may share with partners, researchers, the public, and other third parties information and Personal Information that is anonymous, de-identified, or aggregated in a manner that does not reasonably identify you for any purpose, as permitted by applicable law.

Retention, Storage, and Security

Retention

We may retain your Personal Information for as long as your account is active (should you have an account for one or more of our services and products) for as long as needed to provide you with products and services or fulfill the purpose for which it was collected; to maintain a record of your transactions for financial reporting, audit, and compliance purposes; and to comply with our legal obligations, resolve disputes, enforce our agreements, and as otherwise permitted by applicable law.

Storage

We store information, including Personal Information, on servers located in the United States. However, information may be stored in other countries where we operate, and in countries where our service providers operate. If you are in the European Union, Switzerland, or other regions with laws governing data collection and use, you acknowledge that we may transfer, process and store your personal information in the United States and other countries, the privacy laws of which may be considered less strict than those of your region.

Security

We use administrative, physical, and technical safeguards that reasonably and appropriately protect the confidentiality, integrity, and availability of the information that we collect, store, use, or transmit. Nonetheless, no method of transmission over the Internet, or method of electronic storage, is 100% secure; and therefore, we cannot guarantee its absolute security. While we work hard to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent “hackers” or other unauthorized persons from illegally accessing or obtaining information.

If we learn of a security breach involving our copy of your Personal Information, we may attempt to notify you electronically so that you may take appropriate protective steps. By using the Site or providing Personal Information to us, you agree that we can communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Site. If a security system breach occurs, we may post a notice on the Site homepage (openedx.org) or elsewhere on the Site and may send an email to you at the email address associated with you in our records. Depending on where you are located, you may have a legal right to receive notice of a security breach, involving your Personal Information, in writing.

How to manage your personal information

Manage Communications: You may stop receiving promotional communications by following the “unsubscribe” instructions contained in the messages you receive or by contacting us directly at openedx@axim.org or privacy@axim.org. We may continue to contact you about non-promotional matters including administrative and transactional updates. You may update the email address we use for communications by contacting us directly at openedx@axim.org or privacy@axim.org. If you have an account for one of our products or services, you may update your email address within the account profile.

Manage Cookie: You may manage cookies by updating your preferences in the “cookie settings” tool available on the Site. Please see our Cookie Policy for more information.

Manage Updates, Edits, Access, and Deletion: To update, edit, access, and/or delete your Personal Information, or to request that we restrict our use of your Personal Information for any purpose, please contact us directly at openedx@axim.org or privacy@axim.org. If your request is related to an account that we manage, you may be able to update, edit, access, and/or delete your information directly within the account settings and profile. If you choose to restrict our ability to process Personal Information, and the processing is otherwise required to provide you with various services and products offered on the Site, we may not be able to provide you with those services or products.

Exceptions:

  • We do not track or index every time or every place on the Site when or where a user may volunteer Personal Information, so we will not be able to help you locate or manage all such instances. We encourage you to use discretion before volunteering Personal Information on the Site.
  • Deletion will not apply to historical activity logs or archives unless and until these logs and data naturally “age-off” our system.
  • We cannot always delete records of past interactions and transactions including, for example, records relating to financial reporting, audit, and compliance.
  • We will retain and use Personal Information as necessary to comply with our legal obligations, resolve disputes, enforce our agreements, and as otherwise permitted by applicable law.

Privacy Policy Updates

This Privacy Policy will be reviewed and updated from time to time. When changes are made, the updated Privacy Policy will be effective immediately upon posting on this page with an updated effective date. By accessing the Site after any changes have been made, you accept the modified Privacy Policy and any changes contained therein. In case you miss the notification referenced above, be sure to return to this page periodically to ensure familiarity with the most current version of this Privacy Policy.

Contact Information

If you have any questions regarding this Privacy Statement or if you want to make use of your rights, please contact EuroQol by using the following e-mail address: privacy@euroqol.org. We will respond to your request within 10 business days.